Ask a question

We have an extensive support library to help you with our services.
Ask your question by entering it below

Search results

    Copy Invoice

    How do I request a copy invoice or billing document?

    You can request a copy invoice for all orders placed. To request a copy invoice or billing document, you must be logged in with an account number. After you’ve logged in:

    Step 1: Click on 'My Account'

    Step 2: Go to ‘My Orders’ and select the order you wish to get a copy invoice for, then select the ‘Copy Invoice’ option from the drop down menu.




    Please Note: If you wish to send the email to a colleague, you can edit the field, plus enter a message for that person in the free text field.

    How do I request a copy of my invoice or billing document?

    An email will be sent to the email address entered with the billing document attached as a PDF. Please allow 15 minutes to receive.